Privacy Policy & DPDP Act Compliance
Design Plus ('we', 'our', or 'us') is committed to protecting your personal data in strict compliance with the Digital Personal Data Protection (DPDP) Act, 2023 of India.
We collect personal data solely for architectural and structural enquiry callbacks, site inspections, and professional communication. You retain full rights over your data, including the right to access, correct, erase, or withdraw your consent at any time.
1. What Personal Data We Collect
When you submit an enquiry, book a consultation, or interact with our catalog, we collect only necessary personal data:
- Full Name: To identify and address you correctly.
- Phone Number: For callback coordination, WhatsApp communication, and site visit scheduling.
- Email Address (Optional): For sending architectural proposals, CAD drafts, or structural reports.
- Project Details & Location: Plot dimensions, location (e.g. Ajmer, Jaipur), and specific service requirements.
2. Purpose of Collection & Lawful Basis
All data collection is based on your explicit, granular consent under Section 6 of the DPDP Act. We process your data for the following lawful purposes:
- Responding to architectural and structural engineering enquiries.
- Scheduling site inspections, total station surveys, and geotechnical tests.
- Delivering project management, municipal approval liaison, and construction updates.
3. Data Storage, Security & Retention
Your personal data is stored securely in encrypted databases (Google Firebase Firestore with strict IAM security rules). We retain personal data only as long as necessary to fulfill the purpose of your enquiry or as required by applicable Indian civil engineering and construction record-keeping standards.
4. Your Rights Under the DPDP Act
As a data principal, you have the following enforceable rights:
- Right to Access: Request a summary of personal data we hold about you.
- Right to Correction & Erasure: Request updates to inaccurate data or complete deletion of your records.
- Right to Withdraw Consent: Withdraw your consent at any time without detriment to prior lawful processing.
- Right of Grievance Redressal: Raise complaints regarding data handling directly with our Grievance Officer or the Data Protection Board of India (DPBI).
5. How to Withdraw Consent or Exercise Rights
To withdraw your consent, request data erasure, or exercise any privacy rights, you can contact us instantly via: